Privacy Policy
Effective date: September 6, 2026
Nova Trading Group LLC (“Nova Trading Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our online auction website at auction.novatrading-group.com, including services provided through the AuctionWorx platform (collectively, the “Services”).
1. Information We Collect
Depending on how you use the Services, we may collect:
- Account and contact information, such as your name, email address, telephone number, mailing or billing address, username, and password or other account credentials.
- Identity and eligibility information, such as age or identity-verification information when reasonably necessary to register, bid, purchase, sell, consign, or prevent fraud.
- Auction and transaction information, including registrations, bids, watch lists, purchases, invoices, payment status, pickup or shipping details, communications, and customer-service history.
- Payment information. Payments may be processed by third-party payment providers. We may receive limited information about a payment, such as transaction status and the last digits or type of a payment method, but payment providers generally process full card or bank details under their own privacy policies.
- Device and usage information, such as IP address, browser and device type, operating system, pages viewed, referring URLs, timestamps, approximate location derived from IP address, cookie identifiers, and activity on the Services.
- Information you provide, including messages, forms, reviews, photos, lot details, consignment information, or other content submitted through the Services.
2. How We Use Information
We may use information to:
- create and manage accounts;
- operate auctions, process registrations and bids, complete transactions, arrange pickup or shipping, and provide receipts and invoices;
- communicate about auctions, bids, purchases, account activity, customer service, and administrative matters;
- personalize and improve the Services and understand how they are used;
- detect, investigate, and prevent fraud, security incidents, prohibited conduct, and violations of our terms;
- comply with legal, tax, accounting, and regulatory obligations; and
- send marketing communications where permitted by law. You may unsubscribe from promotional emails using the link in the message, although we may still send transactional or service-related communications.
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, logs, and similar technologies to keep you signed in, remember preferences, maintain site security, measure performance, and understand use of the Services. You can control cookies through your browser settings, but disabling some cookies may affect site functionality.
4. How We Disclose Information
We may disclose information:
- to vendors and service providers that support the Services, including AuctionWorx or its operators, hosting providers, payment processors, email providers, analytics providers, identity-verification services, shipping providers, and fraud-prevention providers;
- to sellers, consignors, buyers, auction partners, or other parties as reasonably necessary to administer an auction or complete a transaction;
- to professional advisers, insurers, auditors, and financing or business partners where appropriate;
- to government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, users, or the public;
- in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction; and
- with your direction or consent.
We do not knowingly sell personal information for money. If we engage in activity treated as a “sale” or “sharing” under an applicable privacy law, we will provide any required notices and choices.
5. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain transaction and auction records, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect against fraud. Retention periods vary based on the type of information and applicable requirements.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Choices and Privacy Rights
You may update certain account information through your account settings and may opt out of promotional emails. Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; receive a portable copy; restrict or object to certain processing; or opt out of certain sales, sharing, or targeted advertising. These rights may be subject to exceptions and identity verification.
To submit a privacy request, use the Contact Us page. Please describe your request and provide enough information for us to verify and respond to it. Authorized agents may submit requests where permitted by law. We will not unlawfully discriminate against you for exercising a privacy right.
8. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Auction participation may be limited to adults under our Terms & Conditions or applicable law. If you believe a child has provided personal information, please contact us.
9. Third-Party Services and Links
The Services may contain links to third-party websites or integrate services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
10. International Users
If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have different data-protection laws than your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may be communicated by additional means when required by law.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact Nova Trading Group LLC through our Contact Us page.